Shipping Policy

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Order Processing:

 

- Orders are processed within 3-4 business days.

- Orders placed on weekends or holidays will be processed on the next business day.

- Once your order is shipped, you will receive a confirmation email with tracking information.

 

Shipping Rates & Delivery Estimates:

 

- Standard Shipping: Estimated delivery within 5-7 business days. 

- Expedited Shipping: Estimated delivery within 2-3 business days. Additional fees apply.

- International Shipping: Delivery times vary by destination. Additional customs fees may apply.

 

Shipping Carriers:

 

- We use trusted carriers like USPS, UPS, and FedEx to ensure reliable delivery.

 

Order Tracking:

 

- You can track your order using the tracking number provided in your shipping confirmation email.

 

Shipping Restrictions:

 

- We currently ship to addresses within [your country] and select international locations.

- We do not ship to P.O. boxes or APO/FPO addresses.

 

Lost or Damaged Packages:

 

- If your package is lost or damaged during transit, please contact our customer service team within 7 days of the estimated delivery date for assistance.

 

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Return and Exchange Policy

Returns:

 

- We accept returns within 30 days of the delivery date.

- Items must be unused, unwashed, and in their original packaging with all tags attached.

- To initiate a return, please contact our customer service team for a return authorization and instructions.

- Return shipping costs are the responsibility of the customer unless the item was received damaged or incorrect.

 

Refunds:

- Once we receive your return, we will inspect the item and process your refund within 5-7 business days.

- Refunds will be issued to the original payment method.

- Shipping fees are non-refundable.

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Exchanges:

 

- We offer exchanges for the same item in a different size or color, subject to availability.

- To request an exchange, please contact our customer service team with your order number and desired item details.

- Customers are responsible for return shipping costs but will not be charged for shipping the exchanged item.

 

Non-Returnable Items:

 

- Final sale items, gift cards, and personalized products are non-returnable.

 

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